Clifton Trade Bathrooms are a well established provider of trade bathroom products in the UK.
The company has a tiered range of bathroom furniture for different budgets and tastes.
The business communicates with its market via its network of depots, its fitters and its website.
As is the case for many businesses CTB were keen to make progress on two different fronts.
First was a need to refresh a dated website and improve its user journey and calls to action so that it could convert more visitors to leads.
Second was to run ongoing marketing campaigns to support the website and depots with carefully targeted visitors who would be interested in the products.
We ran successful project together which included:
The new Clifton Trade Bathrooms website went live at www.ctb.co.uk in 2021.
“We wanted the website to be more than just a shop window and to start generating leads.
“It’s a brilliant shop window in a digital world. We can positively measure lead generation and maximise opportunity for online customers.
“The new site is worlds apart from the old one, it really is a lot more functional and helps staff sell for us.
“The workshops did what we wanted them to do and also helped us develop champions in the business who felt listened to and now spread the word for us.
“CTB is a successful business that oozes personality - the staff really live the business.
“The website wasn’t quite reflected that and lockdowns emphasised the need for improvement when sales teams were less able to get out on the road.
“The project worked because CTB committed to the workshops and design process.
“They brought key people into the conversation and we are able to fully understand what makes people buy.
“From there our team designed and built a far better and more effective website.
“The big win will come with the ongoing marketing. Early results are good and as we are optimising every month they will keep getting better and better.”
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The new site is worlds apart from the old one, it’s a brilliant shop window for us.
Commercial Manager, Clifton Trade Bathrooms
We’ve been on a transformation journey with the brand and the website now reflects that.
With regards to value for money the service from Bespoke has been very good.
Head of Marketing Plumbs
We get clients from further afield now who say they are finding us through Google.
The website looks and feels excellent. We asked for wow factor and got that.
I love the new website. My staff love it and we get a lot of compliments on it too.
Founder, Trueman Change
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