Client success

New bespoke website for accountancy group

Service sector

Pierce Accountants Keyboard

Who are Pierce Accountants?

Pierce is an independent business advisory and accountancy group with offices in the north-west.

Their team supports SMEs with services and expertise beyond just compliance, for example restructuring, refinancing, company valuations and merger and acquisition.

We found Pierce to be curious and open minded regarding developing their marketing and in that respect they were a very good fit for our process.

Pierce Old Website

The challenge

The previous website was dated and not generating leads for the business.

Pierce realised that the marketing function as a whole was in need of review and renewal and that before any projects began a marketing strategy should be built.

This meant a refresh from the ground-up was needed if the business was to have a chance to generate a flow of leads from digital marketing in the future.

The process

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Data-driven design

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Digital strategy workshops

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Managed delivery and launch

Pierce Iphone

The solution

We ran successful project together which included:

  • Strategy workshops to identify Pierce’s ideal customer, value proposition and key messages.
  • A written digital strategy to drive marketing decisions in the business going forward.
  • A new set of website designs with revised messaging and a refreshed look based on data from research carried out together.
  • Provision of an enterprise-level CMS and codebase with a lifespan of 3+ years.
  • Design and build of the “Sale-ready scorecard” where prospects can self-assess whether their business is ready for acquisition or investment.
  • Ongoing marketing campaigns to grow the flow of new business from the new website.

The new Pierce Accountants website went live at in 2020.

Pierce Feature 1

A refreshed look with personality

Pierce Feature 2

Demonstrating capability and track recored

Pierce Feature 3

Driving a huge increase in enquiries

Pierce Homepage
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On time

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On budget

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Leads up

“The strategy workshops give insight into the purpose of the website, I’d always recommend them.

“The ongoing marketing retainer gets results and keeps us focused and accountable. Monthly meetings remind us what needs to be happening and keeps us on track internally with the strategy and key messages.

“The new website is fresher and easier to navigate. We get clients from further afield now who say they are finding us through Google.

“I see the website as like a salesperson or business development person now - that’s what it does for us.”

Lisa Kennery Pierce

Lisa Kennery

Director, Pierce Accountants

“We’re always looking for opportunities to make a big difference with businesses that will engage well with our process.

“Lisa and Ben from Pierce were brilliant in that regard - focused and thoughtful, sharing clear insights and happy to be challenged.

“This enabled us to do some work that’s had a transformative effect for the business. The growth in leads is huge and there’s potential to grow further.

“Key to the success was building the strategy first, and then when the website was rebuilt Pierce backed it with a retainer which has enabled us to consistently increase the number of incoming leads over time.”

Steve Brennan Author

Steve Brennan

Co-founder & CEO, Bespoke

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Who hires Bespoke?

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Bespoke typically works with:

  • Service or manufacturing businesses
  • Turnover £1m-100m
  • NW or London
Lisa Kennery Pierce
We get clients from further afield now who say they are finding us through Google.

Lisa Kennery
Pierce Accountants

Anthony Formosa
The website looks and feels excellent. We asked for wow factor and got that.

Anthony Formosa
Harrington Boyd

Lucy Trueman Trueman Change
I love the new website. My staff love it and we get a lot of compliments on it too.

Lucy Trueman
Founder, Trueman Change

We’ve been on a transformation journey with the brand and the website now reflects that.

Sarah Cooper

Emma Curtis Plumbs
With regards to value for money the service from Bespoke has been very good.

Emma Curtis
Head of Marketing Plumbs

Clare Wilby
The new site is worlds apart from the old one, it’s a brilliant shop window for us.

Clare Wilby
Commercial Manager, Clifton Trade Bathrooms

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