HubSpot Solutions Expert / HubSpot Implementation Specialist

About Us:

Digital Media Stream is a Diamond Solutions and Onboarding Accredited Partner of HubSpot, helping businesses harness the full potential of CRM and Martech solutions.

As a forward-thinking agency, we specialise in delivering strategic HubSpot implementations that drive efficiency, growth, and success for our clients. Our team thrives on collaboration, innovation, and customer success, making Digital Media Stream an exciting place for professionals passionate about HubSpot, digital transformation, and business impact.

Role Overview:

We are seeking a highly skilled and experienced HubSpot Solutions Expert / HubSpot Implementation Specialist to join our team.

In this role, you will lead clients through their HubSpot onboarding journey, ensuring they maximise the platform’s capabilities while identifying opportunities for further growth and optimisation. You will act as a trusted advisor, helping clients unlock the full potential of HubSpot while also supporting business development efforts.

Key Responsibilities:

Client Onboarding & Implementation

• Lead seamless HubSpot onboarding across multiple Hubs, customising implementations to fit business needs.
• Provide training and guidance to help clients effectively adopt HubSpot.
• Troubleshoot technical and process-related challenges during setup.

Strategy & Growth

• Advise clients on best practices to maximise ROI from HubSpot.
• Maintain up-to-date expertise on HubSpot features and industry best practices, sharing insights internally and externally.
• Identify and recommend opportunities for clients to expand their HubSpot usage for long-term success.

Collaboration & Business Development

• Work closely with sales, marketing, and customer success teams to ensure smooth implementations.
• Contribute to client proposals and sales presentations.
• Manage multiple onboarding projects simultaneously, ensuring timely delivery and high client satisfaction.

What We’re Looking For

Experience & Expertise

• 4+ years of experience onboarding clients onto the full HubSpot ecosystem.
• Proven track record of successful HubSpot implementations across multiple Hubs.
• HubSpot certifications (e.g., HubSpot Marketing Software, HubSpot Sales Software, etc.).
• Experience owning accounts from post-sales to project handover—and beyond.
• Comfortable in agile, fast-paced SMB environments, where adaptability and problem-solving are key.
• Extensive knowledge of HubSpot Sales Hub, Marketing Hub, and Service Hub (Professional & Enterprise levels).

Skills & Attributes

• Exceptional communication skills (written and verbal)—able to simplify complex technical concepts for clients.
• Strong problem-solving and troubleshooting abilities.
• High level of business acumen—able to align HubSpot solutions with broader business goals.
• Understanding of sales and digital marketing strategies.
• Commitment to continuous learning and professional growth.
• High level of ethics, integrity, and customer-centric mindset.

What We Offer:

• Competitive Salary: £35,000 - £55,000 (DOE)
• Remote-first approach (or work from our Manchester/Chorley offices)
• Private healthcare & above-average pension contributions
• Enjoy a bonus day off to celebrate your birthday—because we believe in work-life balance!
• Ongoing training and development opportunities
• Regular in-person team meetups (Summer & Christmas events!)
• Exciting client portfolio—work with SMBs & enterprise brands across various industries

Application Process:

• Apply Online – Submit your CV and cover letter.
• Intro Zoom Call (20 mins) – Informal chat to get to know each other.
• Face-to-Face Meeting (90 mins) – Deep dive into your experience and the role.
• Skills Test & Culture Fit Review (90 mins) – Hands-on assessment.
• Offer & Acceptance – If we're a great fit, we’ll make you an offer!
• Start & Onboarding – Welcome to the team!

Digital Media Stream is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We've included a salary range on this ad but welcome applications above or below it. We're more interested in the right personality to own the role for several years rather than a particular initial salary range. If you are a seasoned HubSpot professional looking for a new challenge, we would love to hear from you. Please apply with your CV and a cover letter detailing your experience with the HubSpot platform.